The Home Depot Announces an Expanded 10% Discount and New Tax Free Shopping Benefit for Veterans

The Home Depot recently announced a significant expansion of its 10% discount for veterans and active duty military, and is now offering military exchange customers tax-free shopping, including over 2 million products available on HomeDepot.com.

Starting on May 1, 2025, The Home Depot began offering tax-free shopping and a significant increase on items available for a 10% discount. This is a significant expansion of its partnerships with the Army & Air Force Exchange Service and the Navy Exchange Service Command, extending beyond large appliances to offer nearly all online products tax-free to the more than 34 million eligible military exchange customers.

All active-duty service members, dependents, retirees, National Guard members, Reservists, Coast Guard members, and honorably discharged veterans and their dependents who have confirmed eligibility at ShopMyExchange.com or myNavyExchange.com can make tax-free online purchases from military exchanges through this program. This adds to the existing benefit of free shipping on major appliances.

Power tool sets, outdoor power equipment, grills, garden tools, ceiling fans, and much more are now available as part of the program in addition to popular major appliances, such as washers, dryers, refrigerators, ovens, and dishwashers. In addition to online shopping on the exchanges, The Home Depot has about 90 major appliance showrooms located in military exchange stores across the U.S.

This expanded benefit is another major commitment to the company’s initiative to support military members and their families. The Home Depot has long supported veteran causes, giving back through career opportunities, professional trades training, community investments, and accessible housing initiatives.

For example, the company employs thousands of veterans and military spouses. The company also oversees The Home Depot Foundation and is committed to pledging $750 million by 2030 toward veteran causes and the $550 million it has already donated.

How the 10% Discount Works

Here’s what you need to know about enrolling in the military discount program and The Home Depot’s maximum annual discount limit.

To start, you can’t use a Form DD-214 or a veteran, military, or dependent ID at the register to get the discount anymore. Instead, to use Home Depot’s military discount, you must sign up for a virtual ID, shop online, or scan the app in-store.

The Home Depot also has a maximum annual military discount limit of $400, and some restrictions apply (more on that below).

Spouses of eligible service members and veterans can also get the discount if they create a separate account and verify their identity by uploading their dependent ID. Spouses must also provide their service member’s name, birth date, and email address registered to their Home Depot account.

Non-married dependents of military members and veterans are not eligible for the discount. For more information on this and other related eligibility rules, read the frequently asked questions.

The Home Depot’s military discount works online or in-store if you display your virtual ID on the Home Depot app at the register. As a reminder, the store no longer accepts identification cards or physical proof of military service at the register.

How to Register for Home Depot’s Military Discount

You’ll need a Home Depot virtual ID QR code to shop with your military discount in stores. To get one, visit The Home Depot Military Discount page, open the Home Depot mobile app, and navigate to the military discount page.

A Home Depot account is required. You can create a new Home Depot account or log in with your existing one.

Click “Verify Military Status” on the military discount page and follow the on-screen instructions.

The website’s verification service, SheerID, will ask for details like your name and branch of service and request supporting documentation.

How to prove military service:

• Military ID card
• Veteran ID card
• VA health care card
• DD Form 214
• Driver’s license with veteran designation

Read about other ways to verify military service here. 

After you’re verified, spouses can create an account and input your information to get their virtual ID to access the discount.

If you have questions during the new enrollment process, store clerks will be happy to walk you through the process. You can also contact Home Depot customer service at 1-(800) 466-3337.

How to Use The Home Depot’s Military Discount

You must have The Home Depot app on your phone to use your discount in stores. At the register, log in to the app and navigate to your account information.

Scroll down your customer profile to the “Military Discount Program” section. You should see an area that says “Scan Virtual ID,” which features a QR code.

Show this QR code at the register to receive your military discount. QR code screenshots and printing out the QR code do not work. You must use the app to get the QR code.

Is The Home Depot Military Discount Available Online?

Although your military discount QR code isn’t available on the website, you can still use your discount to shop online. If you’re logged in to your account, The Home Depot will apply your discount automatically at checkout.

Purchasing on the website is the best alternative to accessing your discount if you don’t have a smartphone or don’t want to use the app.

Users can also place orders online with their discount and pick them up in-store or have them shipped to their homes.

Restrictions on The Home Depot’s Military Discount

The Home Depot’s military discount comes with a few restrictions you should know before stepping into the checkout line. For example, your 10% discount has a maximum annual cap of $400 annually.

Also, some products and services are not discounted, including: 

• Goods with manufacturer-imposed restrictions 
• Appliances
• Gift cards
• Freight and delivery services
• Installation and other labor services
• Value-priced merchandise, items that are already discounted, or items on clearance
• Tool rental fees
• Commodity products like lumber, wire, and building materials

The Home Depot’s military discount is also for personal use only. You can’t pay for your purchase with a commercial credit card or have a job number connected to the purchase.

Also, the discount can’t be used retroactively for prior purchases.

Local Sales Can Vary by Location

The Home Depot offers a variety of sales that can vary by location. Before you shop, it’s a good idea to check local advertisements, fliers, promo codes, and online store promotions for up-to-date information.

In many cases, The Home Depot website features deals that aren’t available at their warehouse stores, so it pays to do some digging for deals online.

Can You Stack Military Discounts At The Home Depot? 

In most cases, no. You can’t combine a military discount with a contractor’s discount. But if The Home Depot offers a storewide deal, you may be able to use your military discount on top of that deal.

When in doubt, contact your local store location. 

What If You Don’t Receive a Discount?

Some active military personnel and retired veterans have reported not receiving a 10% discount when shopping at The Home Depot. Before shopping, or if you don’t get the discount, review the information above and verify that the discount applies to your purchases.

You might not qualify for the discount if there are exclusions or if you haven’t registered for a virtual ID. Store clerks can get in trouble or lose their jobs if they accept a non-valid form of ID, so please don’t put them in an awkward position.

If you have questions or think you were wrongly denied the discount, you can ask for a copy of the military discount policy when you visit your local store.

Shop at Other Retailers

If The Home Depot doesn’t honor your military discount, consider comparing prices with other stores, including Lowe’s. Sometimes, if one competitor has home improvement coupons, other retailers may honor them.

You can find even more savings with special Memorial Day and Veterans Day discounts at retailers and restaurants nationwide.